1. Who we are

This website is operated by [Legal Entity Name] ("we", "us", "our"). We are the data controller responsible for the personal data collected through this website. Our registered address is [Registered Address] and our company registration number is [Company Number].

For any privacy questions, please contact us at queenidiathemusical@gmail.com.

2. What personal data we collect

We may collect the following personal data when you use our website or contact us:

• Your name and contact details (email address, phone number);
• Information you provide when you sign up to newsletters, request tickets, or make an enquiry;
• Technical data such as your IP address, browser type, and device information;
• Usage data about how you interact with our website.

3. How we use your data

We use your personal data to:

• Respond to your enquiries and process ticket or sponsorship requests;
• Send you updates and marketing communications where you have consented;
• Improve our website and understand how visitors use it;
• Comply with legal obligations and protect our rights.

4. Legal basis for processing

We process personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our legal bases include: your consent, the performance of a contract, compliance with a legal obligation, and our legitimate interests (such as operating and improving our website).

5. Sharing your data

We do not sell your personal data. We may share it with trusted service providers who help us operate the website or process enquiries (for example, email providers or ticketing platforms), and only where they agree to keep your data secure and confidential.

6. International transfers

If we transfer personal data outside the UK, we will ensure appropriate safeguards are in place, such as UK adequacy decisions or approved standard contractual clauses.

7. Data retention

We keep personal data only for as long as necessary for the purposes described in this policy, or as required by law. When no longer needed, we securely delete or anonymise it.

8. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you;
• Request correction or deletion of your data;
• Object to or restrict certain processing;
• Withdraw consent at any time;
• Make a complaint to the Information Commissioner’s Office (ICO).

To exercise these rights, contact us at queenidiathemusical@gmail.com.

9. Cookies

We may use cookies and similar technologies to improve your experience and analyse website usage. You can manage cookie preferences through your browser settings.

10. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no online transmission or storage system can be guaranteed completely secure.

11. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact us

If you have any questions about this privacy policy, please email us at queenidiathemusical@gmail.com.